Request Information.

How long does the program take to complete?

The core curriculum spans 12 modules and over 30 hours of content. Completion timelines vary by delivery format. Most participants complete the program in 2 to 5 days.

Can the curriculum be adapted to our agency's policies?

Yes. In-person and hybrid delivery includes direct policy adaptation. Our instructors work with your agency before training begins to align scenario exercises, documentation practices, and debrief protocols with your jurisdiction's use-of-force policies, community demographics, and operational context. Asynchronous delivery follows the core curriculum framework, which is designed to be broadly applicable across agency types.

Is the program available internationally?

Project SHIELD 360 De Escalate is designed to be internationally adaptable. The five-step framework, scenario library, and debrief methodology are built around behavioral and communication principles that translate across jurisdictions. The program has been deployed across municipal, tribal, university, and behavioral health contexts in the United States and is available for international delivery in coordination with local subject matter experts. Delivery can be provided in multiple languages to meet the needs of your workforce and community. Contact us to discuss your country's legal framework, language requirements, and operational context.

What does certification require?

Certification requires completion of all 12 modules, passing scenario-based assessments, and participation in the dual-expert debrief process. Agencies may also pursue organizational certification for their full cohort.